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09-04-2025 2:09 PM
@green_apple_55 wrote:
The Royal Mail online postage site allows sellers to choose not to display their address on the delivery label when sending out items to buyers.
Under Simple Delivery (Royal Mail postage), sellers do not appear to have this option as seller's addresses are shown as standard on the label with no apparent way to change that.
Please can you ask ebay to fix this small discrepancy so that seller's can choose not to display their address on the Simple Delivery Royal Mail label?
Obviously I don't mind ebay giving my address details to Royal Mail electronically if necessary for any returns (like I give Royal Mail my address details when buying online postage directly so that a return address is electronically linked to the tracking number), it just doesn't need to be printed on the label - that is a concern that puts me off selling.
I absolutely understand your concerns with this. It's not something I've seen before, so I don't know if it's possible with how the system is set up at the moment. I'll pass the above over to the SD team to review and hopefully it will be something that can be rolled out in a future update.
Thanks,
Dave