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09-04-2025 2:03 PM
Some feedback and a question
I carry out Ebays best practices (pricing), below is not every search result but not uncommon, not all have all the issues, its normally a combination of the 4 but I do come across sellers who have all 4 of the breaches of policy/tech issues I list below
Private Sellers who are Businesses, (I have reported them)
Private Sellers who are restricted to sell the product under Ebays guidelines (Baby Products), but are allowed to? (The number is increasing)
Lower visibility in the search results because of a glitch thats been over a month (P&P lowest)
Being allowed to sell to Northern Ireland, GPSR. This maybe fluid, the last I read the legislation had not changed, apologies if this is wrong
The new 'Feedback' process – The new system is failing its sellers, its says its not all AI and there is a human review team however the humans review team members I speak to say yes, it will be removed, however the reality is it does'nt get changed and no one can explain why, just that is doesnt meet the requirements seems to be the 'go to phrase'. No explanation, nothing can be done. Will note I have seen posts on the forums to the same outcome, not just my whinge, Feedback I understand is being monitored as a process so please pass Forum feedback to the relevant depts accordingly
On a slightly positive, have noted a success rate of about 25% on reporting private sellers who are businesses and are now 'businesses' but that still leave 70+%.
Question below
Lowest price Glitch - Yesterday I was priced at the cheapest on a line of inventory but had other sellers 10% more expensive getting the prized (P&P lowest) result, plus I was running an additional 10% coupon, (so the buyer could get it even cheaper) its crazy and is is a real problem. So despite being the cheapest and offering 10% on top of being the cheapest I'm still fourth in the results
Is there a known understanding/formulae on this issue, so that sellers can use to at least try and get back on a level playing field/compete. Something is causing the results, i'm hoping tech are aware of whats causing the issue, can they provide a work around?
On price competitive inventory this is really hurting, please ask
This issue with the SD fallout or whatever else is going on has created my worst selling period in 20 years. Its a stinker. Considering the new policies gave me an advantage by removing Private sellers as competitors from some of my selling categories, plus our adding of 20% new inventory and weekly practice of 'Best Practices' I fail to see why the performance has dropped, the Glitches are not helping