Hi @tinpelican,

 

After following up with payments it looks like the payment link doesn't work for the available funds part of the account. The hold on your payments may have applied for longer due to a negative balance appearing during the time it would normally be removed. 

Right now as the negative balance is there it won't be removed. Once the next funds become available from recent orders this should help to bring the available balance back into positive and the auto hold should remove. 

 

Thank you,

Kat

 

 

 

 

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply