@pauuk.35za36 wrote:
If a buyer chooses express postage then changes their mind and returns the item will the seller be responsible for refunding the total cost of this express service? or will Ebay refund the cost difference over the regular speed postage service option?
Hi @pauuk.35za36 ,
If the item is returned for remorse reasons or it wasn’t as described, the buyer will be refunded the outbound delivery costs. In this case, the seller will refund the item cost to the buyer.
Thank you,
Kat
I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
