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@ruby*ryan wrote:

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marco@ebay wrote:

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@ruby*ryan wrote:

Good afternoon.

I have a couple of questions about Simple Delivery, please.
Re the under £10/100g rule.

Firstly, how will eBay know the size and weight of the item, when the size and weight boxes are missing from the listing form. There are some options for size/weight under SD, but surely, if you select one of those, you will then be using SD instead of opting out?
Also is the under £10 with or without the BPF?

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Hi ruby*ryan, thanks for your question.

 

Size and weight will be based on the type of item you're listing, then you will be able to confirm it which is why you will see one to select, and then the rest is done automatically. Once this goes live, you will not be able to opt out, unless the items fall under the excluded items for Simple Delivery.

 

Thank you,

Marco

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I did a test drive for an item weighting 50g inc the envelope. SD 'recommended' it was 750g.
As the item is less than 100g and was less than £10, how will I be able to opt out, please, as we have been told we can do?

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Hi @ruby*ryan ,

If the item is less than £10 and less than 100g you should have the option to choose custom postage.

Thank you,

Kat