@johannadee wrote:
Hello,
My third, and last, question for today. Does Simple Delivery apply to jewellery, given that Evri have it on their Prohibited list and Royal Mail only cover it if sent by Special Delivery, which is not a service offered on Simple Delivery it seems? I have risked Tracked 48 for jewellery items up to £30, but beyond that I have been sending Special Delivery. The prospect of sending more expensive jewellery in the post without insurance horrifies me and I am considering removing those listings if that is the case. I still have so much of my mother's hoard to get through it would be a shame to quit now, but it may be safer to just scrap it. So sad.
Hi johannadee, thanks for the question.
That's the good thing with Simple Delivery, if it gets lost or is damaged in transit, we will cover it. We would deal with those cases. Items sent through Simple Delivery are fully covered against loss or damage during transit from the moment it's scanned by the carrier until delivery confirmation. If an item is lost, stolen, or damaged in transit, sellers are fully protected. eBay handles all communication with the carriers to resolve the issue, requiring no action from the seller.
Thank you,
Marco
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