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@pozroz wrote:

Postage: 

 

On normal (non-Simplified) postage, two issues: 

 

1. Shipping labels:

When selecting collection (i.e. postal worker collection from seller), seller's are not able to have them bring the postage label, so we have to print it out ourselves ("Printable label" is the . But if we use Royal Mail & Evri's own website they do have the option to bring the label. Why the needless difference? 

 

2. Insurance: 

If we're sending and item using Royal Mail Special Delivery, why are we only offered the basic "up to £750" insurance option, when RM offer two higher tiers. If the item being shipped sold for say £2000, we are not being offered the higher tiers (£1000 then £2500). Why? 

 

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Hi @pozroz ,

Thanks for the feedback on the postage.

While eBay does its best to offer the same services as the courier sites the integration can be limited due to its own policies and agreements in place. For the shipping labels having them being brought by the couriers is a good option for those that require it so I will share this suggestion with our shipping team.

Currently the insurance option being offered is the basic up to £750 as that is the max option that Ebay can offer for now. You can purchase this option on the courier site if you wish and can add the tracking to the order on eBay. 

Thank you,

Kat