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@pozroz wrote:

2. Insurance: 

If we're sending an item using Royal Mail Special Delivery, why are we only offered the basic "up to £750" insurance option, when RM offer two higher tiers. If the item being shipped sold for say £2000, we are not being offered the higher tiers (£1000 then £2500). Why? 

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Yes, good point! For example, I sold a mobile phone a few months ago for ~£1500, but couldn't select a higher insurance tier on the label buying page on Ebay. In the end, I was forced to use the RM site instead to get the £2500 tier of cover.

A strange omission on the label buying page, when Ebay can clearly see the final price is WAY above the insurance level they offer you?