Hi @2015-enste ,

 

This is strange if the codes have been received on your phone before.  It would be best to have your account checked over including the registration part of the phone number itself.  We are unable to check into the account on the community side.  

 

Please go to the contact us option here.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply