@manchestar wrote:
Hi,
I have got an issue and wondering if you can help please.
I have 3 accounts on eBay and try to open a new account for a more specialised, brand new product line. But somehow every time when I opened one, it got suspended nearly straight away for being risky.
For my new account newpord_33, it got suspended on 23 Aug. I reached out to customer service, answered quite a few questions which may have risk concerns, and luckily got my account back on track.
However, it got suspended again on the next day. Tried to get help, but this time I was told my new account has been permanenetly suspended.
I really need a new account to manage my new product line. Can you help on my account newpord_33 or advise me if I am allowed to have a new account at all please? Ebay tends to be reluctant to give any more details which is very frustrating.
Thanks very much for your help.
Regards,
Kelman
Hi Kelman,
There could be a number of reasons for new accounts being suspended. It could be because of the items you are trying to list or even the details your account was set up with. Unfortunately I don't have access to review the accounts to see what happened in this case.
You will need to reac hout to the guys Customer Support, they will be able to give you more information as to the cause and if you can list the new items.
Thanks,
Dave.
