@Anonymous wrote:
dave@ebay wrote:
@Anonymous wrote:
Hello!
Why is there so much inconsistency on the 'sell similar' form?
Having removed all my listings while I was away recently, I have finally managed to get them all back on again, using 'sell similar'.
All my listings offer change of mind returns, and none offer 'collection'.
But using 'sell similar', sometimes it reverts to 'postage + collection' and even takes out the returns option on some. What should be a quick and easy task becomes such a chore, because I have to check every little thing to make sure ebay haven't changed something from the original.
And why, oh why, can we not choose our default out of 'post + collection' , 'post only' etc?
Hi @Anonymous
I believe sell similar will use the original version of the listing when it lists. Did you ever offer collection on your items?
Thanks,
Dave
No, Dave that was my point!
I have never used 'collection' and have always offered returns.
Hi @Anonymous
I just wanted to rule that out, it will be the first thing that's checked when I escalate it. If you want to PM me the item numbers of where it was different I can ask the site team to review it and see if I can get an answer for you.
Thanks,
Dave
