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@2015-enste wrote:

Hello folks,

The verification code is never received on my telephone. I've tried to obtain one 4 times now with no success. I have no way way of giving you an alternative telephone number in order to try and resolve this issue, therefore I can't use my 'ebay' account.

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Hi @2015-enste ,

I know this situation can be frustrating. Can you check a few things in regards to your phone number?

- that the number on your account is correct

- that there is not a reception issue at the time you are requesting the code

-that you allow a maximum of 15 mins before requesting a new code

- in some cases SIM cards do not support sms messages. you can check your contract with your mobile provider

-apps like signal or treema if used for sms messages can have issues receiving codes

Thank you,

Kat