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@funkybunnie-direct wrote:

Why when I report a seller (ebay only allows reporting an item that I can see) do I mostly get no response.  I have reported 40, and only response from 2 (reporting going back to early October – and no response has gone into spam/junk). And the 2 were for sellers listing multiple copies of a new item (which is repeated in other items that they sell), and the reply comes back

 

We looked into your report and didn’t find the listing to be in violation of out policy. Why is ebay allowing sellers not only to go against ebay policy, but also breaking UK law?

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Hi @funkybunnie-direct ,

There can be thousands of listings to be reviewed at any given time on the site. Flagged listings not only come in through site reports but also auto reports and other lines of business. This means it can take time for them all to be reviewed.

We don't review listings here so I can't advise on those reported ones.

We understand the sentiment with the private accounts trading as business and the frustration with it. We cannot action accounts here but we share all your points and examples with our internal team with the aim of improving the reporting system and overall action being taken.

Thank you,

Kat