@pg_kicks wrote:
First off just a request, can you please feedback to anyone possible that Michael within AG needs a raise/promotion/the keys to the office, not only did he fix and issue within 2 hours that numerous others 'worked' on for weeks but he replies to emails and calls you back when he says. I know that sounds like basic customer service but you know eBay don't normally do those. So again please report back that this man is doing more for eBay than 5 other staff members done.
Now the question, do eBay plan on making any comment on how ignored, failed, taken for granted, upset and basically annoyed its customers (business accounts) are feeling? You say you's comment on popular threads on this board but theres a few with 50/20/70+ replies and no input from eBay/staff yet threads about Royal Mail are getting replies instantly from staff.
As a business account holder paying more than the a fair amount last year in fee's being constantly ignored or gaslit and told we are doing everything we can whilst ignoring all of the issues we highlight is not really what I come to expect, eBay never communicate with its actual customers, no other business has this level of silence when the place is a mess and broken.
Also can you please report back that changing things that are not broken is not wanted or needed, fix the site where its broken and allowing illegal transactions before fixing stuff thats working perfectly well.
Ps why is the spell check still broke on here?
Hi pg_kicks, thanks for your post.
Absolutely, I will make sure to pass your feedback on re Michael, I am sure he will be happy to know that it was flagged here. I will also pass on your feedback on changes/updates, that's no problem. Please note that you can also leave your feedback most of the times at the bottom of the page when changes/updates are introduced, they are also reviewed.
Regarding your question, we always pass on all your comments, experiences, and sentiment on this topic, so that is all taken into consideration. Our community is also a discussion forum for our seller/buyers or users in general, but that doesn't necessarily mean that we have to step in to discuss or justify certain points on every single discussion/threads.
Thank you,
Marco
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