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23-10-2024 3:30 PM
@darth_baggins wrote:
Thanks Dave.
Follow up question;
Do you think it's acceptable to make a major change in feedback policy but then keep it hidden, promise an update 'sometime' but continue to keep your customers (sellers) in the dark?
Some of the changes to feedback were to with internal processes so unfortunately its not possible to share them publicly. It is in no way an attempt to keep it hidden. Its also worth noting that as this is still an ongoing process so not every change is available to share yet.
There's a session with Andrea Stairs, our VP of Global Regulatory, Trust & Monetisation where they provided some clarification on whats happening with feedback here that you might also find interesting.
Thanks,
Dave