Please do. The example I gave is someone who works full time.

They can't post the same day so they set their dispatch to 1 day which I think is very good for a private seller. They are irritated by it because what eBay are effectively saying is go home from work now and post it 2nd class or if you post it tomorrow as agreed, upgrade to 1st class post to be sure you won't get a defect. 

Anyway point made, I realise it's not your fault but it is so frustrating. I see it on my account but I am used to dealing with it.