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23-10-2024 2:02 PM
Hi there,
With the clocks going back this weekend any auctions starting now and running across the time change have a duration of the number of days specified plus 1 hour (so an auction starting at 2pm today will finish at 2pm on the 30th).
Previously auctions always ran for exact multiples for 24 hours regardless of the time change, and an auction starting at 2pm before the clock change would finish at 1pm if the clocks went back, or 3pm if the clocks went forward.
The listing duration policy still says that auctions should run for multiples of 24 hours and I couldn't see any recent announcements
https://www.ebay.co.uk/help/selling/listings/selecting-listing-duration?id=4652
Do you know if the policy has changed or has something gone wrong here?