@pg_kicks wrote:

I there an email address we can contact when we discover another bug on the site? I do try and raise them with either yourself or customer services theres a specific bug thats been effecting postal labels on AG items that has been present since last month, surely a company the size of eBay cant take that long to fix the issue unless its just 1 person trying to fix the site and the messages they pass on are just being placed on the bottom of the list? We know the site is riddled so its just helping eBay if we can direct these to the actual team and not just people who seem to be ignored?

 

Ps the reporting bug is a whole different issue as that I suspect is working as planned.


Hi @pg_kicks ,

 

No there is no email for this type of report. We take these reports as you have mentioned through customer support channels or here on the community.  Tech work on issues on a priority basis as they are working across a sizeable platform.  All issues reported are directed to the correct team and they are working on them including the recent report one. 

 

Thank you,

Kat

 

 

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply