@pg_kicks wrote:
Thanks for the reply Dave.
How do you get invited into these council sessions? I dont want to big myself up but there cant be many sneaker sellers who have the number of listings I have, 100% feedback, TRS all the things eBay want, I've even been upgraded to the concierge service yet I've never been asked, and I know from the sneaker community none of they have either, as this is a department eBay are trying to break into surely big sellers from that department should be asked for feedback, thats simple business sense.
I understand that it might not be given to the correct person/high enough but the gent you passed my number onto regarding the EDD (which is still incorrect) said it was a great idea and he'd love to do it, he seemed pretty high that he claimed any issues he could fix. If feedback goes above his head then we have a serious issue as that means the serious managers on eBay know of the issues and ignore them, either way its not exactly a good look for eBay, the feedback is either given to managers too low who have no say or too high and dont care. Hopefully this will be fed to the correct person this time so we can all work together to fix the sinking site that is eBay.
Hi @pg_kicks
The team that run these sessions will have some requirements that the base the invitations on. I don't unfortunately know what they are as the change depending on what the team are looking for at the time.
I actually spoke to James after you spoke to him and he mentioned the suggestion. My understanding of it was it was brought to the team and they unfortunately wouldn't have the bandwidth to handle the extra ask. We speak to the shipping guys most days through the different channels here and we have a weekly catch up with them to discuss any concerns or feedback comes through the community. I can guarantee that all feedback goes to the correct person.
Thanks,
Dave
