@tressygirl wrote:
Hi All,
Saw this answer earlier today, is this true ?
' For any unjustified negative left there may be a chance for Customer Services to remove it, but if the member leaves a follow up feedback, the negative feedback will not be removed'.
Is this true, I've never heard of this.
Hi @tressygirl,
As far as I am aware leaving a follow up comment wouldn't stop the feedback from being removed if it qualified for removal.
I'll reach out to customer support to confirm this. Where did you see the comment saying it would not be removed?
Thanks,
Dave
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