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@eviq_0 wrote:

Hi all

 

I am having an issue with my ebay account where im not eligible to promote my listings. i have been an ebay member for a while with 100% feedback and recent selling activity. No account defects and flawless selling history. I believe there is a bug with my account. 

 

I would like to know why im not eligible if so as i meet all the critera set out on the ebay website

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Hi eviq_0, thanks for your question.

Promoted listings is only available to business sellers. Private sellers could use Promoted Listings Lite, but if you are opted into the seller hub, you won't be able to use it. So, if you want to use Promoted Listings you'd need to upgrade your account to business or opt out of the seller hub (in case you are opted in).

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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