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@lincolnshiremarine wrote:

Dear Marco

 

It did not even got as far as ebay staff looking at it, that is my point.  As soon as we asked for a removal with our reasons, it said that this has been submitted to the buyer.  The buyer refused to remove it.

 

A ebay staff member has not looked at it.

 

Please advise

 

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Thanks for your reply, lincolnshiremarine. 

It sounds like you sent your buyer a feedback revision form then rather than submitting your feedback for removal to us. If that's what you did, the revision form is sent to the buyer directly, and then they can decide whether they want to remove it or not. eBay staff wouldn't check those. Did you send a feedback revision form to your buyer by any chance?

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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