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@coopers-direct wrote:

Afternoon, are there any plans for ebay to allow business sellers to refund an order upto say 12 months on the ebay platform rather than the current I believe 3 months, as most new items are supplied with at least 12 months guarantee.

As currently the only option we have is to refund via paypal or bank transfer for anything older than 3 months according to seller support.

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Hi @coopers-direct,

There are no current plans to introduce the option up to 12 months at the moment. However this is a good feedback point so I will share this for review for future changes and enhancements.

Thank you,

Kat