@johannadee wrote:
There haven't been any more occurrences. Just the two item numbers I supplied previously. And you are right, they weren't blocked before the purchases but they were prevented from buying, twice for one of them, by the Buyer Requirements set on my account, i.e. not having 2 or more unpaid strikes and they appear on my Buyer Requirements Activity Log as refused/prevented. This was on the same day that they later managed to buy. Being a blocked buyer is not the same as being prevented by Buyer Requirements and if the latter had worked as it should there would have been no need for me to block them later.
Thanks for your reply, johannadee.
I see where you are coming from here, but this was double checked for you, and no issues were found other than the records showing the buyers being blocked after them placing their bids/orders. If it has not happened again, we wouldn't be able to take further actions. However, if this happens again, please let me know and I will look into it for you no problem. Please note that you don't have to wait until the weekly chat to let me know, if it happens again, feel free to create a thread and tag me on it, and I will give you a hand no problem.
Thank you,
Marco
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