Dear Marco

In response to your reply, have I and many other sellers wasted our time supplying the shipping team with solid evidence to prove otherwise?  This is not fair, and very unprofessional ebays side.

As i am typing this, I have had a message from a buyer asking "Hi can you tell me when can I get the pump thanks", having looked on the tracking ebay have told the buyer it would arrive today.  

That is impossible, so now I have to spend time looking and telling the buyer it will arrive as per the couriers time scale not ebays time scale.

Please can you respond.

Best wishes