Hi johannadee,

I've just got an update on this, and I've been confirmed that the blocked buyers managed to place the bid/order right before they were added to the blocked list, which is why they were able to place the order. They double checked your account to make sure there is nothing wrong with it, and they didn't find anything either. So, this shouldn't happen to you again going forward.

Thank you,

Marco "

Whoever gave you the update seems to be confused between the Blocked Buyer list and Buyer Requirements. Both buyers did go onto my blocked buyers list after the transactions took place, because it was the only way I could see to make sure they did not buy again. However, the problem is and always has been that they were initially prevented from buying by Buyer Requirements and appear on the Activity Log as having too many unpaid strikes. Then, within an hour so, both managed to circumvent Buyer Requirements and successfully buy.

After I received your update I had another call with customer service and had the problem referred up as a technical issue. The same agent called me back today to tell me that they think it is a technical issue but they still don't know how it happened and it has been referred further up the line. So the saga continues.

Thank you for your efforts on my behalf.