Hello All,

There was a post this week on the boards where a buyer had bid on a collection only item and won. They paid for it and then decided that they did not want (need ) the item. The seller ( private)  declined the refund stating that they had entered in to a contract to buy and collect the item.

Two replies to the situation, told the buyer to open an item not received case, one said that they could try their payment provider for a chargeback if this didn't work.

If feel that this is dishonest and abusing the MBG as the buyer had not collected the item willingly.

I would like your thoughts please as I'm interested in Ebays point of view on this matter in case it happens again. (maybe to me on my private account). I know I would not be happy with a chargeback!