@kellianjaxon wrote:
Is there any change the community team could relay a message to eBay UK about a broken link in the "Contact us" page at https://www.ebay.co.uk/help/eua?id=5190? There's the link "Hard of hearing or visually impaired?" that only redirects to the customer service main page.
My account got locked while trying to renew access for the automatic bidding tool HammerSnipe to my eBay account, and now the only way for me to get full access back is by contacting the support. Sadly, the only way to get in touch with someone seems to be over the phone, which is not possible for all of us. I was hoping the link would actually provide a way to communicate in writing with a person, but, as it turns out, it's broken.
Hi @kellianjaxon,
When I go through the contact us page and click the hard of hearing link it brings me to the email page as usual:
are you signed into your account when you click on the the link? It can sometimes redirect you if you're not.
Thanks,
Dave
