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@rmar52003 wrote:
Further to your earlier reply to my second query, the item in question was
advertised as having a 10 year guarantee, it's therefore the seller's
responsibility to replace it if it can't be repaired.

What's the quickest way of reporting him/her to eBay? I can't see how to do
that through the 'correct' channels.

Thanks again.

rmar52003

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Hi @rmar52003 , thanks for your reply.

If the seller offers warranty, the item they are selling must include the warranty details in the listing. See here for more info.

You can report the seller here > select 'The seller has violated one of eBay’s policies' and chose the most appropriate reason. If none of the reasons fit your criteria, you can choose 'Other' and add additional details in the comments.

If the item is still available for sale, you can also report an individual listing using the Report listing button in the listing.

Thank you,

Anita