@tressygirl wrote:
Mmm, I think the item here was a large double bed and bedroom furniture, no postage on listing, collection only so a return label would not work.
Think I'll tell the OP to print off order details and have them sign it when delivered.
Personally, as it's the seller's job to collect the collection item, I think the buyer is being very helpful here.
Agreed, the buyer is being very helpful here, tressygirl. However, it is always the seller's responsibility to provide any means of returns regardless of the size/weight of the item. Just let them know that they need proof of the item being returned, and just a signature with the orders details on it might not be sufficient, as anyone could just print that any add a random signature, the best thing to do to cover themselves is by having the item returned through the courier or the seller sending a message saying the collected the item.
Thank you,
Marco
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