Good Afternoon,

I have raised this issue here before and also a number of times over the last few months via customer services. However the issue is still here and nothing seems to be being done about it or im left in the dark.

The issue relates to a customer adding an item to the basket and then not being able to add any more of that item to the basket. The Add to  basket button changes to view basket so the customer is unable to purchase more than one item at a time. Yes they can change the quantity to how many they want but the issue with this is that the items we sell are personalised and some customers need differnent personalisation details for each one they would like to order.

For example a customer wants 2 pieces 15mm wide 1m length with different personalisation on each one. They select the width and length they want and enter details for the 1st ribbon in the personalisation box, they then add this to their basket. Upon doing so the "add to basket" button then changes to "View in basket" this means they are unable to enter different details into the personalisation box for the 2nd piece they want. 

We have tried this ourselves and have the same issue even going off the listing and back on doesn't resolve it, the only work around is to checkout for each one needed. However this comers with a few issues and these are more fees for us and the buyer then has to pay 2 lots of postage which we then have to refund one.

Please can this be looked into and an update provided?