Hi There

Why is it that some items show up as shipping to the UK from the US under eBay international shipping for some sellers but the same item from a different US seller doesn’t show up as shipping to the UK even though both sellers are using eBay International shipping?

I have been in touch with several different sellers when it says it doesn’t ship to UK, they thought as they had already added eIS that it included the UK. One seller told us that they had checked the list of countries that eBay International Shipping reaches and United Kingdom was one of them but the item we were trying to purchase just said to ask seller for postage quote even though they had added eIS and the seller couldn’t find a way to change it to include the United Kingdom.

The only way some sellers could allow shipping to the UK was to use USPS instead of eBay International Shipping and a lot of sellers aren’t able to do that either.

We never had this problem in the past when it was called Global Shipping.

Can you please explain why United Kingdom is no longer automatically included for some sellers when they add eIS.