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anita@ebay wrote:

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@technthread wrote:

On eBay's fees for business sellers page (last updated 8th April) it says that Terapeak Sourcing Insights are only available to accounts with a basic shop or higher. My understanding is that Terapeak was recently renamed Product Research and is actually available to all users, private or business.

 

Some months I could save money on a pay as you sell account, but I have been paying more to keep access to Terapeak. Unless there is an updated business seller fee page that I am not seeing it looks like it needs an update. It is very misleading to someone weighing up the pros and cons of no shop vs a shop.

 

As this perk of having a shop is now open to all, I'm not seeing the benefit of a basic shop that I used to. I'm thinking an eBay packaging voucher for a basic shop for example would be a fair compromise, or maybe the fee should be reduced.

 

Just out of interest, do private sellers need 3 years of sales data and analytics on product research if they are just clearing out their wardrobe?

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Hi @technthread , thanks for your feedback.

 

I'll pass that on and flag to the team to make sure the page is updated accurately.

 

As for the data, while private sellers may not be selling regularly, they may still want to go back and look at their sales history from previous years.

 

 

Thanks,

Anita

 

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Hi @technthread, I just wanted to follow up on this. 

Sellers with no shop subscription will only have access to basic Terapeak Product Research version, while business sellers with an eBay shop will also have access to Terapeak sourcing insights. There is more information here if you would like to take a look.

So the page in question Fees for business sellers would be correct.

Hope this clarifies it.

Have a lovely weekend.

Thank you,

Anita