@manchestar wrote:
@sweetmeme wrote:
Hello,
We have upgraded to Anchor Shop since June but haven't got any invitation to the Concierge service yet. This is the main service we looked for with the extra £399 monthly fee. Consulted with customer services several times, but no concrete answers. Can you suggest please?
Hi there,
It can take some time for the invite to be sent as it is sent by the concierge team. If you would like to share the username of the impacted account I can send it on to their teams to try to help the process.
Thanks,
Katie
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Hi Katie,
The impacted account is "manchestar".
We have been trying to get some help but all failed.
Can you help please?
Thanks.
Hi @manchestar
Thanks for reaching out.
This was escalated to Concierge to be reviewed, Ill chase it up with the guys now and get back to you within 24hrs with an update.
Thanks,
Dave
