@a45heaven wrote:
Could you kindly explain the breeakdown of a partial refund to a buyer for a full postage refund? I charge £3.00 postage. This is from a prior posting which reached no conclusion, the same issue was also confirmed and shown as what ebay shows from a Mentor.
Review refund
Total refund to buyer
£3.00Refund summary
Refund summaryTransaction details Transaction amount
Purchase price £1.94 Postage £1.06 Fee creditsShow details -£0.38 Refund amount you owe
£2.62How you’ll refundYour fundsApply: £2.62
Hi @a45heaven
Can you DM the item number and I'll have a look at the transaction to see what happened.
Thanks,
Dave
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