@technthread wrote:
There is the option to go into an order and click on the tracking to direct off site to the courier website if we need to see more detail (delivery photo etc).
Since a recent update it isn't as user friendly as it used to be. If I click on an evri tracking number it directs me to the evri site but now it doesn't carry the tracking number across so I have to manually type it in or screenshot it, copy and paste.
The tracking number still carries across for Royal Mail ones as normal but I am not sure about other couriers besides Evri.
Could you ask the relevant team if they can fix this as it is time consuming when it was always a simple click or 2 away.
Thanks
Hi technthread, thanks four your post.
We appreciate this feedback, and I will pass it on for you now. Please note that this doesn't necessarily mean that the changes will be done, but they will review it and take actions accordingly.
Anything else you would like to flag with us, please let us know.
Thank you,
Marco
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