Good afternoon

Can you please look into this issue:

Item was brought today via ebay global shipping programme, I printed off the postage label ready to drop off at the shop.

However, the ebay tracking states it has arrived at the Global shipping hub.  Well,  I am looking at the parcel now, so it is clearly not at the hub.  See photo attached.

Every item we send overseas is telling the buyers it has arrived at the UK GSP centre the day of dispatch, when clearly this is wrong.

Please do not tell me the EDD is working, as I am  sick of being fobbed off.  I have reported this issue several times with reply.

Order number: 02-11312-59697

Best wishes