Again thanks for copy and pasting what I have already read.

The issue is when I spoke to the Vice President of eBay about a major flaw on her platform she had no clue about it, also other management, so whomever you are passing this info to are doing such a terrible job they hide their mistakes. It just seems pointless bringing anything up, I've had to either chase for updates because you's claim you will update when something changes, but dont or you claim everything is working as planned when its not. Hiding behind the info is for internal use only seems like an easy get out when the management claim they never get told about the issues dont you think?