I asked a couple of weeks back if there was any update to getting management on these meetings so we can get answers within a reasonable time frame as currently some issues seem to go unanswered for months, not exactly helpful when trying to run a business. The reply came after 3pm so I couldnt respond. 

I was told that the people in the roadshow wouldnt know about this as they are just pro trader staff, but there would also be management there, I spoke to a few at the open event who had no idea that the reporting system was broken, even though it was mentioned in these chats weekly and we were assured it was passed to the backend team.

So my question is, who was my suggestion reported back to? Just I plan on speaking to anyone in management positions at the roadshow so I'd hate to talk to them and they look at me with a blank face and be told they have no idea why this feedback has not be passed onto them (like they said with the reporting feature). 

I'm just a customer trying to make this site work as good as possible but it seems like Im currently talking at a wall.

Thank you in advance.