@ccla3379 wrote:
Hi folks,
Thanks for all your hard work keeping things running. Hopefully an easy one ...
Could someone confirm if the RM postage label format which is generated from the bulk sending is in the process of changing?
From time to time I get a mixture of formats (see pic).
I quite like the new format as it has slightly larger text but couldn't understand why I would get a mixture?
Thanks in advance.
Hi @ccla3379
The shipping team came back to me on this one.
We are currently upgrading Royal Mail services to reduce issues with label creation. The new technical solution is being rolled out gradually and this is why you are seeing differences in the label layouts. Both versions are valid and accepted by the carrier.
Thanks,
Dave
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