@returns_andexdisplay wrote:
Another update that was not needed.
It used to be when a buyer bought multiple items, I could put the total amount for the partial refund for postage in one box and it would split it across all the items bought. Now this option has been taken away, can it be changed back as made things quicker and easier?
Yet things like being able to put one tracking number in for a multiple orders function is still not there, as need to input into each item. Yet other platforms make it easy with one tracking number for multiple orders in one box.
Thanks for your input,
We've passed on this feedback for you. If it's taken onboard, we would include it in future updates.
Regarding the refund, while you might not be able to issue a refund, you can set up postage discounts for your buyer in your postage preferences. In this way, you will be able to discount the amount that you wish to discount before the transaction is fully completed.
Thank you,
Marco
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