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@darth_baggins wrote:

Regarding this announcement today

https://community.ebay.co.uk/t5/Announcements/Introducing-a-cheaper-way-to-return-items-that-weigh-l...

 

eBay are 'excited' to announce a ten pence reduction in returns for items that weigh less than 1kg.

 

Is this a joke? When I saw the headline I thought eBay had finally seen sense and introduced a large letter return rate.

 

Why would I be excited to pay £3.29 for a return instead of £3.39, when if I handle it myself it would cost me less than half this amount?

 

Question is - when will eBay give us a large letter return lable option?

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Hi @darth_baggins 

The shipping team just came back to me. They advised the reason for this is because Royal Mail are one of the partners who provide return services on eBay. Royal Mail tracked returns are only offered in medium parcel format, so we are unable to offer a large letter returns service.

At the moment there is no solution for this but if one one becomes available in the future they will implement it.

Thanks,

Dave

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