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31-01-2024 2:50 PM
@Anonymous wrote:
On the subject of wrong addresses, what can I do if I order using checkout to have item sent to a relative in another part of the country, and the seller ignores the 'post to' address and sends it to my registered address? If I receive it here, I then have to pay postage to send it to the address it should have been sent to?
Why do ebay even show the seller the registered address if the buyer has opted for another address at checkout?
Hi kempseykate, thanks for your question.
Sellers are always required to send the item to a shipping address, nothing else. It is the seller's responsibility to send the item to the shipping address in question, which is the one entered by the buyer. If by accident the buyer enters the wrong address, and then would like to send the item to a different place, it is the buyer responsibility to pay for that shipping as that was their mistake in first place for entering the wrong address. If the seller sends the item to a wrong address, then it would be the seller's responsibility.
Thank you,
Marco
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