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@tressygirl wrote:

Good Afternoon Team One and All!

 

Apologies if this has been asked before but may I ask this.

 

For a collection item , the buyer pays through eBay checkout say with a card payment and not with cash, comes himself to collect, so presumably an inspection takes place.

 

They then open a NAD case,  who is responsible for the cost of the return of the item, to the seller.  

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Hi tressygirl, thanks for your question.

In this scenario, the Money Back Guarantee would work the usual way it works. So, the buyer will have 30 days to file a return, and if it falls under the reason not as described, the seller would need to cover the return expenses.

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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