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17-01-2024 2:51 PM
@russellmattin wrote:
my final question of today! only just found this useful forum!
Quite often I have suggestions to improve some ebay pages or I`ve identified faults. Sometimes you have a `comments` tab or `tell us what you think` or `feedback` but often nothing. Could you not have a standard option on every screen to report faults or suggestions?
Ive tried in the past to report to customer service but they usually don’t understand the issue and don’t pass it to the team that can consider it
We are here every week to help with any issues or questions you have but if you come across anything urgent you can create a post and tag one of us we will get back to you as soon as possible.
I hadn't noticed the feedback tab not being available for every page. I just had a quick look there and I see what you mean. I'll send this back to the Site team to review, there may be a reason for this but I don't know why.
I'll keep a note of this and I'll come back to you if I can find any more information on it.
Thanks,
Dave