@trudyspanish wrote:
Hi, i phoned ebay several times, and i was told countless times that you had my valid VAT number and that i need to do nothing, i asked for this in writing, which Jermaine did and i have a copy of this and it was confirmed by ebay customer service that they can also see that private email. I was told on Monday that IT was fixing this, i have had no more contact from eBay since monday. I also phoned ebay telling them for weeks my VAT number wasnt been shown on any of my listings, got told then they will pass onto IT and they'll get back to me, which no one did.
We appreciate your questions regarding the VAT information.
We do need to advise this is not a technical issue:
eBay have a legal obligation in our partnership with HMRC to ensure sellers are VAT compliant at all times.
Sellers were contacted via email in June and were notified of 30 days to update valid VAT info in order to keep selling on site.
We work closely with HMRC to ensure our sellers comply with their VAT obligations.
If we are informed by HMRC that a seller is not complying with these requirements we will take appropriate action.
I haven't been able to look into your account specifically on the VAT number not showing but this may be different to what most are experiencing. I'll look further into this after the chat and contact you directly.
Thanks,
Dave
