@lincolnshiremarine wrote:
Here is the item number: 203065552381.
They are several other items that people cannot buy via Global shipping but I cannot find the messages to provide you the item numbers.
I am wondering now that ebay have changed some of the item categories, this has caused the issue to send overseas. Not all items we sell are heavy and big items and will fit in small boxes.
As said never had any issues before, but sales are down to overseas customers, and customers are letting me know they cannot buy them via the Global shipping. We always had the protection of Global shipping when sending items.
Something has happened and we really need some expert help on this and not the standard reply from Ebay. We have been with ebay for 16 years, and never have we had sales so bad as now.
Come on ebay help your sellers out please. We want to sell to customers.
Thank you for your time.
After review, the item 203065552381 is not part of our GSP, and also there is no postage specified for Sweden (the buyer you were referring to wanted the item shipped to Sweden, not Norway). So, that's why the buyer in question wasn't able to purchase the item. This item was originally listed back in 2020, so probably before you enrolled for our GSP. If you do a brand new listing again for this listing, and the item is within the permitted category, size and weight, the item should be listed with our GSP no problem.
We compared this to a different listing you have (item 204296834465), and that item was listed recently and it is part of our GSP no problem.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
