@ak_craft_crazy wrote:
Hi,
But as you and others explained EDD works on MY dispatch time with MY previous performance and not that of another seller. EDD should not be taking into account other sellers for MY item.
If i say it takes 2 working days to dispatch an item it takes 2 working days so the 1st EDD should not be the same day as dispatch, even more so when the buyer has chosen 2nd class delivery it is litterally impossible for it to arrive on the same day. Hence EDD is broken and not working and needs to be looked at, from a common sense prospective and not a lets show unrealistic delivery times to attract more busyers prospective.
Hi @ak_craft_crazy,
It does work of data from your account along with the item, the courier the buyer and a whole host of other pieces of information collected.
We continue to send feedback about dynamic EDD's but I do have to reiterate that this feature is working as designed. To tell you otherwise would be misleading and I do want to be as transparent as possible.
Thanks,
Katie
