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04-10-2023 2:20 PM
@williabaxte7 wrote:
Hi all . Tracking data does not appear to be working on app or main site ; has not updated in the last 2 days . (EVRI)
Hi williabaxte7, thanks for your post.
We display information, that is provided to us by courier, so I would recommend checking if it’s been updated on Evri. Also, our tracking system updates with postage companies once every 24 hours. However, you may see a delay on My eBay for 24 to 48 hours, depending on when the item was scanned for shipment.
Thanks,
Anita
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