@jamjartoys wrote:
Hi - My orders often contain multiple items and when I send them tracked I scan the bar code on my Ipad. Is there a way to scan it once for the whole order rather than having to scan it for each individual item? Failing that is there a way to add it once manually on the desktop version of ebay? or do I have to copy and paste the tracking and the delivery company to every item? Thanks. David
Hi @jamjartoys,
Thank you for your question. This depends on how the buyer made the purchase. If they had all the items in the checkout at the same time it would appear as one order, which you could then add the tracking once for.
If the buyer puts them through the checkout separately they create separate orders. Even if you and the buyer agree they will be sent together there is no way to make them one order. So the tracking number may have to be added to just one item. Ensure any combined postage agreements are made via eBay messaging where our teams can see the buyer agreed to one parcel.
Thanks,
Katie
